The awesomeness of the seven-room Long Dell Inn B & B in Centerville, Mass. on Cape Cod extends beyond its perfection. The nature of that home run reflects the principles of the Inn Credible New England section of this website that determine if such a place hits one out of the park or is a swing and a miss.
Inn Credible Hosts
Innkeepers Marc and Donna are the rare breed that makes getting things right look easy, pass the test of vacation friends with flying colors, and manage to run the business together without tears or recriminations. Being there on their 15th wedding anniversary made things a little more special.
Former financial industry compliance guy Marc shares that the secret of the success of his partnership with former defense attorney with a heart of platinum Donna (who has a history of almost literally giving clients suits off of the back of Marc) is that each has individual areas of responsibility. Having their own on-site living space on the property is another cited basis for the personal and professional tranquility.
The story of how this couple comes to own this mid-century house with a roughly 120-year history of hosting guests is somewhat typical. A Goldilocks-style search for the right second-career after years of a bridge and/or tunnel commute from New Jersey to Manhattan ends with discovering this place that is just right for this couple and all those who discover it. This leads to the desired fairy tale endings.
Their hospitality begins with the telephone call inquiring about the inn. This includes ensuring that all dietary requirements and preferences will be met and that the breakfast that the rate includes will be to the liking of the guest. Marc bending over backward to please a particularly persnickety guest during our stay further illustrates this incredible service,
Finding what is behind the lime-green door on arriving reinforces the choice of hotel. Marc provides a brief welcome that includes an offer of the snacks and hot and cold beverages that are available 24/7. Fortunate guests get face time with shy puppy-mill rescue inn dog Lucky the coton de Tulear.
Marc next provides the best of both worlds that addresses the gripes of rookies who do not realize that virtually no B & B has someone to carry bags to your room. He politely insists on helping with the luggage and taking the heaviest items. He may rethink the latter offer after carrying the perpetually packed Inn Credible New England duffel. The "just in case" items in it include a power strip, snacks, toiletries, and surf shoes.
Inn Credible Rooms
The "just right" theme includes the Long Dell guestrooms. The nicest thing about the beachy chic Cape Cod vibe of the individually decorated rooms (all of which have private bathrooms) is that it lacks the cookie-cutter feel of large hotels. A personal peeve is staying in a room that looks as if it is as likely to be in any other city as the one in which you are staying.
On the other end of the spectrum, each room is so meticulously decorated yet homey, immaculate, and sunny that you need not fear the bait-and-switch that some B&Bs pull. Paying $200/night or more for a shabby broom closet when you have an expectation of a charming quaint room that does not require one person to jump on the bed to allow the other to pass (been there, done that) is worse than feeling that you are staying in the bedroom department of a mid-price furniture store.
The highly individualized art and other special touches by Donna in each room further enhance the warmth of the Long Dell.
Marc and Donna further provide the best of both world regarding bathroom amenities. Their desire to do their part for Mother Earth prompts having sparkling clean spa-quality body wash, shampoo, and conditioner dispensers. The cucumber body wash is a highlight.
This system supports the efforts of environmentally-conscious folks and allows the rest of us to avoid "please. sir, I want some more" moments. This relates to the desire to either rinse off the dust of the road or remove yeti-caliber stench on arriving at a hotel often requiring requesting a second bar of soap for the next morning. Of course, the aforementioned duffel bag has two bars of soap.
Inn Credible Happy Days
Having seen every room at the Long Dell allows ensuring readers that none of them remotely resemble a shabby broom closet. This includes the especially well-appointed Tradewinds Room, which was the reserved accommodation. Fortune smiled on us in the form of a last-minute cancellation for the coveted and particularly aptly named "The Nest." The following photos (which includes the oft-mentioned duffel) do not come close to doing this oasis justice.
The partner of your not-so-humble reviewer describing this suite (which includes a private deck) as an upscale Fonzie apartment nicely provides a sense of this room. The private entrance to this spacious option over two guestrooms in an addition at the back of the inn is one of many senses of isolation. Having a small refrigerator, counter-top microwave, and kitchen sink is further conducive to private relaxation.
This easily is the quietest room at a very peaceful property, and the sitting area is a great spot to relax after a busy day in the area.
Inn Credible Area
Speaking of the area, this Centerville property is centrally located to all that makes Cape Cod the destination choice of presidents who do not own golf resorts or family compounds. The general store and area-favorite Four Seas ice cream shop that are town highlights are a short walk away.
Large and sandy Craigsville Beach also is a fairly easy stroll, but driving facilitates bringing beach gear. A tip that Marc shares is that parking in the HUGE lot is free after the college kids who staff it go home in the late afternoon. The downside is that these scholars lock the bathrooms and the outdoor showers when they close up.
An amazing aspect of this is proving to this Northern New England boy that ocean water can be warm; this is adequately great to warrant the comment that the Pilgrims are dopes for not staying put on landing in Provincetown at the tip of Cape Cod, rather than the almost universally accepted location of Plymouth. The note here is that the famed rock is not worth crossing the street to see.
The larger town of Osterville is roughly five minutes away. This is a haven for folks who enjoy boutique-style shopping. Those who are so inclined easily can go home with a stylish summer clothes, tasteful sea-themed decorations. nice drinking glasses, and gourmet cheese.
Fans of hamburgers are warned that the well-known Wimpy's restaurant in Osterville does not do especially well with that entree despite the eatery name indicating otherwise. They seem to do better with seafood. As in all things, the better bet is to heed the advice of Marc and dine at the mid-range flatbread restaurant Crisp.
The inn also is roughly a 15-minute drive to Kennedycentric Hyannis, which has a JFK museum next to the post office, The several blocks-long downtown has the basic restaurants. souvenir shops, and other businesses that one expects in a touristy beach town.
Inn Credible Advice
This trip reinforces the belief that personalized hotels generally outshine cookie-cutter properties. The ones, such as the Long Dell, that survives more than four years, are run by folks that know the business and value art over commerce. (The perspective this time was having to convince a hotel owner at a $175/night place to unlock a cabinet to take out a second fun-sized box of Rice Krispies.)
The best places feel like visiting relatives whom you like; in this case, Marc and Donna seem like the cousins who are the kids of the nice aunt. This also makes returning fun.